How to transfer a sheet ownership from a user that is not in my organization?



I'm trying to take ownership of sheets I am the admin of, it gives me the error, "you cannot take ownership of this item because the current owner is not in your organization".

My account was part of the parent company business plan, but now our company got their own plan, so my email is no longer part of the parent company plan. How can I take ownership of sheets that belong to our company? Can the owner transfer the ownership from their end?

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