Attachments in Alerts
Can anyone come up with a workaround for this situation:
I have a submittal log for a construction project. I attach and log submittals in Smartsheet as they come in from the general contractor, and Smartsheet alerts the applicable designer that they need to review the submittal. Once they have done so and attached their reviewed copy, I get an alert that it is ready to send to the GC. I would like to be able to check a "Send to GC" box to send an alert to the GC with the attachment. I need to have control over when it gets sent to the GC. This is a template, so it needs to work across multiple projects.
As I have come to find, there is no way to include an attachment in an alert unless the attachment triggers the alert. I cannot fathom why this restriction is in place. The Update Request / Approval Workflow workaround does not work for me because it is confusing for the recipient and this is going to an outside party. The email they receive needs to be simple to understand. Arbitrary SS restrictions like this are starting to get really frustrating. I do not want to use a third part app, but I don't think it would work anyways without every project manager needing to have knowledge of the app and set up the workflows for each project.