Not all fields are being included in the webforms confirmation email

Carmen Sprague

Hello,

One of my colleagues brought it to my attention that when they are completing a form and request a copy be sent to them for confirmation, one vital field is missing from the email.

It is a numerical field, relating to IDs. The entire field is missing from the confirmation, including the title.

I'm not seeing any options that limit what parts of a form submission can be excluded from the confirmation email. Thank you for any help you can provide!

Andrée Starå

Happy to help!

That is strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

Andrée Starå

Hi Carmen,

Do they add the ID themselves, or is it added after the submission automatically?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Carmen Sprague

Hi Andrée,

They add the ID themselves while completing the form.

Thank you,

Carmen Sprague

Andrée Starå

Happy to help!

That is strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.