Automated alerts to contact column when contact has changed

Jamila

I have an automated alert sent daily when "rows are added or changed" to the person in the contact columns "Assigned to" and "Assigned to Assist." I've had instances where Person A was assigned to a task in error. It would be corrected by re-assigning the task to Person B but Person A still revceived an alert telling them they had been assigned to a task. I presumed that changing the alert frequency from "when triggered" to "daily" would have prevented this. Is my assumption incorrect and is there a solution?

Andrée Starå

Hi Jamila,

As long as they don’t save, it won't trigger, but changing it do Daily would give some time to go back and change it.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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