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Afternoon,
It appears that the automatically generated emails in smartsheet are taking upto 30 minutes to come back to the user.
Is there a system issue?
Thanks,
Karl
Hi @Karl.C
There was an issue earlier.
Delay to Smartsheet Mail Delivery
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Monitoring - A fix has been implemented and we are monitoring to ensure the continued stability of this feature.
Jul 23, 08:26 PDT
Identified - We have identified the issue and have taken action to resolve it. The service is recovering and we will continue to monitor.
Jul 23, 08:17 PDT
Investigating - Our monitoring systems have detected some email delivery delays of app-generated emails such as those generated from automation rules, sheets sent as an attachment, or password resets.
We are investigating and will provide an update within the next 30 minutes.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
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