We have recently had a hack into our computer system and an entire sheets content was deleted. Is there a way to restore the sheet entirely?
I would suggest contacting Support for that, but I feel like you are going to end up having to go through the Activity Log and manually restore everything yourself unless you had some kind of recurring back-up in place.
I have missed a sheet. It is disappeared and we don't know what happened to it or who has deleted. How can I recover that?
What if someone has changed its name? Is there any way that we can see a list of major activities performed by all users? like deleting or changing names, etc.
Hi @Mehran Bagherian
I hope you're well and safe!
Have you checked the deleted items?
Did you find it?
I hope that helps!
Be safe and have a fantastic week!
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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@Mehran Bagherian If someone changed the name of it then sharing permissions should still be the same (unless they changed those too). The URL will definitely be the same. Did the sheet have any automations that sent out any kind of notification such as an alert, update request, or approval request? Start with the owner of the sheet to see if maybe they may have accidentally moved it somewhere.
Thank you for your reply. The owner has left the company, but there are other team members whom the owner shared the sheet with them as admin. But they can not find the sheet recently. By the way, it is not in deleted sheets either!
I am system admin tough. Is there any way that I can track all activities to see what happened to that sheet?
I believe there is a way that you can have smartsheet transfer ownership of their sheets to you if their account is no longer active. I'm not sure if that would include anything in their deleted folder. Anything we delete should hang around in the deleted folder for 30 days
I've never seen anything from the deleted folder transfer over, but I also haven't tested specifically for that. It would definitely be worth a try, but typically what I have seen is that the person who deleted it is the only one who can restore it (and is the only one who would see it in their deleted sheets).
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