Free collaborators cannot see content
I wonder if anyone else experience this issue and if Smartsheet changed access terms for Free collaborators. I recently created simple smartsheet and shared with 2 people, but they only see empty sheet. no content.
any ideas ? how do i log issue with Smartsheet support ?
Thanks
Answers
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Are you sure they are shared to the Sheet? If so, they should be able to see data in non-hidden columns. And is this a Sheet or a Report?
Contact support via https://help.smartsheet.com/contact/smartsheetapp.
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Did you create a sheet or a report?
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Do you have any filters on the sheet? Make sure they aren’t activated.
Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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