Default Sort for Email Reminders?

09/04/20
Answered - Pending Review

What is the default sort for email reminders? I have an Automation set up that has "Sent to specific people" and goes to multiple people, some of whom are within the Contact column.

I want to customize the sort of the Contact column so it's easier for the users to find their information quicker and easier. I have to send it the reminder to all users, so choosing the the "Sent to specific people in a cell" is not an option.

What is the default column sort for the email notifications? And how can I change it? Does it take the last sort on the sheet at the time of the email being sent?

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Answers

  • StefanStefan ✭✭✭

    Hi @mel.greenspan ,

    sorry, I'm not sure I can follow. What do you want to achieve? I struggle because the sentence "sort order for email reminders" makes no sense to me.

    Could you maybe post screenshots (sensitive data deleted) and describe step by step what you want to happen?

    Greetings

    Stefan

    Smartsheet Consulting, Solution Building, Training and Support.

    Projects for Processes and for People.

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi @mel.greenspan

    Interesting question.

    I haven’t thought about the pattern, but my guess is that it’s sorted in the order of the sheet. I don' think it's possible to change it.

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

  • mel.greenspanmel.greenspan ✭✭✭✭✭

    Thanks @Andrée Starå . Do you think the email sorts the data to the last saved sort of the sheet or does it default to sort by the Primary Column?

  • Andrée StaråAndrée Starå ✭✭✭✭✭
    edited 09/16/20

    @mel.greenspan

    Happy to help!

    No, I think the row number sorts it.

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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