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Change in feature: Update Request

J. Craig Williams
J. Craig Williams ✭✭✭✭✭✭
edited 12/09/19 in Archived 2017 Posts

In the past, when an Update Request ws sent to multiple people, each would get an email and the recipients would all be shown


This no longer occurs.

The screen shot above is from Aug 2016.


For one customer, this change may have happened recently (this month).


Is this a change?

Is this configurable?


When did it change and why?


Seee also



for (perhaps) recent changes to UR's







  • JamesR
    JamesR ✭✭✭✭✭✭

    From the Help:


  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭



    Testing shows this is not true.

    I have tested this as recently as this week by sending a 3 row UR to 3 people. All could make changes to the rows via the UR.


    A difference for me now is that the email shows up as if it were only to one individual.

    The image above it s from August and had multiple users listed.


    Some people claim the functionality from your help works as it says and some say (and have evidence to show) that it works differently for them.


    I assume the two issues are related, but they are two different changes (based on my testing)



  • JamesR
    JamesR ✭✭✭✭✭✭



    Yes I to have had a client that said that they thought that it had changed.


    It must be an external influence that is causing it to react differently.  Perhaps the mail client not letting some of the values throught, maybe the firewall ditto.  Maybe the Browser.


    Its a strange one.

This discussion has been closed.