Cannot transfer ownership of Smartsheet Calendar

Vanessa McGinnis

I am trying to transfer ownership of a Smartsheet Calendar to a coworker, but when I try, it is giving me an error message, saying that the user isn't found and new user needs to be shared to the source sheet/report as an Admin in Smartsheet.

I have checked, and this coworker is already an admin in all of the source sheets. I've also double checked, and I am spelling my coworker's email address correctly.

What can I do to fix this problem so I can transfer the ownership of this calendar to my coworker?

Andrée Starå

Hi @Vanessa McGinnis

Strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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