Can Alerts and Update Requests show ALL Comments for a row?

Hello,
When I set up an Alert of Update Request, the notification being sent only contains the most recent Comment added. Is there a way to make sure ALL comments from this row (new and ones that have been previously added) are included in the Alert?
Thank you,
Heather
Best Answer
-
It will work in an Update Request / Approval Request, but not for Alerts.
If you include the comments field, it will include all the row comments when you open up the request.
Make sense?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
AndrΓ©e StarΓ₯Β | Workflow Consultant / CEO @Β WORK BOLD
β Did my post(s) help or answer your question or solve your problem? Please help the Community byΒ marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
It will work in an Update Request / Approval Request, but not for Alerts.
If you include the comments field, it will include all the row comments when you open up the request.
Make sense?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
AndrΓ©e StarΓ₯Β | Workflow Consultant / CEO @Β WORK BOLD
β Did my post(s) help or answer your question or solve your problem? Please help the Community byΒ marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thank you. I particularly wanted to see all of the comments as an Alert and not an Update Request. I now see the arrow next to the Comments on the Update Request. Thank yo
-
Excellent!
You're more than welcome!
PleaseΒ submitΒ an Enhancement Request when you have a moment to let Smartsheet know that you want it for Alerts as well.
SMARTSHEET EXPERT CONSULTANT & PARTNER
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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