No Email Alerts
I am having difficulty receiving email alerts on a sheet I am running. It is a very simple set-up where I need an email every time a line is added. I have read through previous posts and none of the solutions are having any effect. I have ensured that SmartSheet has permission to email me, the sheet has permission to send notifications to anyone, and I am not seeing anything wrong with the workflow itself. Other users on that same automation have successfully received emails but I have not. I am receiving the notifications in browser, but I need them to hit my inbox. I have checked my junk folder, my clutter folder, and my rules to ensure they are not ending up elsewhere. Even searching my inbox reveals no SmartSheet emails. We do not have SmartSheet on a firewall, and another automation from this same sheet correctly emailed another employee on the same network without issue. Please let me know if there is any other info I can provide to resolve this issue. Cheers!