Attachment in Alerts (without attachment as trigger)
Hi Everyone,
We have an intake form which is filled by our design team with project details and drawings as attachment.
Once received, we review the details and allocate a project manager (PM). We have set up an alert to be triggered to the concerned PM once he is allotted the project.
We want the drawings to be sent along with the alert as it is the most critical part. But since the trigger for this alert is assigned column, we are not able to send the attachment.
Or we would have to send the attachments separately or give access to this intake sheet to project managers, both of which is not feasible.
Is there any solution or workaround for this?
Thank you!!
Answers
-
As a workaround, you can send it as an Update Request instead, and then you can include the attachments.
Would that work/help?
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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