Using a Jira imported column as Card View?

Jessica Jones

Hello,

I love the card view in Smartsheet and I am using it for issues logging and release planning. For one of my issues logs I am using the Jira connector to populate the underlying line items into the sheet. One of the imported values is Sprint Name, which I want to use for my card view so we can visualize which issues are slated to be fixed in which sprint, but it is not available in my "View By" drop down. If I try to add it using Edit Lanes, I get an error saying the column already exists.

I have set the field to be a dropdown so I think it should be available in the View By drop down, right? Is the fact it is imported from Jira causing the issue?

Thanks!

Sean Morgan

Hello @Jessica Jones ,

This Column thats set as a Dropdown, is it a Multi Select, or Single Select? For the Column to be recognized, it must be set as a Single Select.

Additionally, I would preset the Values within the Column Properties, save the Sheet, and then re-attempt to add this as a lane.

See more on this here: https://help.smartsheet.com/learning-track/get-started/card-view

If the above does not resolve your issue, you may wish to reach out to our Support Team here: https://www.smartsheet.com/contact

Kindest Regards

Sean

Jessica Jones

Hi Sean,

Changing the dropdown to single select fixed the problem! Thank you so much!