Published report not opening in mobile view in Chrome on Samsung phone

12/14/20
Accepted

I have a published report that is a weekly schedule for a roster. When i click the link to the published report from my phone and it tries to open it in Chrome mobile view i get the attached error. However, it will show when i change to view as Desktop site. Is there an issue with the mobile browser view for smartsheet ATM?


Best Answer

  • Madyson MorrisMadyson Morris Employee
    Accepted Answer

    We released the fix for this and the problem should now be resolved. Thank you for your patience!

Answers

  • Hi there! This is a bug that we have fixed in our upcoming release. In the mean time, we have found that putting the report in a dashboard and then publishing the dashboard and accessing that published link will work. We apologize for the inconvenience and thank you for your patience while we get this fix out!

  • Madyson MorrisMadyson Morris Employee
    Accepted Answer

    We released the fix for this and the problem should now be resolved. Thank you for your patience!

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