Form Submission - Drop Down Selection

Joseph Noel

Hello All,

I just came into work this morning and see a pretty major change with how Smartsheet displays single selection drop-downs on a form.

I have a form used by our entire org that allows you to select your location (7000 locations), the only thing that made this work was the ability to start typing and the box auto-filtered. It seems to have changed and I desperately need to get this function back. When you pull up the form now and start typing in that field it just jumps around the list but does not filter out any of the options.

If anyone knows if this can be changed, or knows someone at Smartsheet that can change this back please reach out.

Thanks,

Joe

Andrée Starå

Hi @Joseph Noel

Strange!

It's working for me.

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Andrée Starå

Hi @Joseph Noel

Strange!

It's working for me.

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Joseph Noel

Hi @Andrée Starå

Not long after I posted this issue it changed. Im not sure if it was a glitch or if it was a change that was reset. But our entire org experienced it because I received a massive amount of emails with the issue.

Either way it seems to be fine now.

Thanks

Andrée Starå

@Joseph Noel

Excellent!

You're more than welcome!

✅Please help the Community by marking your post with the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!