Viewing and commenting on proofs
Hello,
Has anyone else had trouble viewing or commenting on proofs lately? When I click on the proof icon for a row with a document attached, the document I am trying to comment on appears to be loading but never actually loads.
I've attached a screenshot below.
Just to clarify, I am using a free account and my company has granted me "edit" access to this sheet. The sheet owner has also clicked the "Allow Download" box.
Thanks in advance for your help!
Answers
-
Strange!
Try the following, and if it still doesn’t work, and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
- Try another browser
- Try the browser in incognito/private mode
- Try on another computer
Did any of those options work/help?
I hope that helps!
Have a fantastic day & Happy New Year!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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