Restore data that was previously deleted from a sheet

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jg124
jg124 ✭✭✭✭✭

Hi All


I was in the process of backing up and clearing data from our sheets to make way for 2021 data. In the process I forgot to make a copy of one sheet containing 2020 data and subsequently cleared all the data contained in that sheet.


Is there any way me or Smartsheet Support can restore the sheet from a certain timepoint i.e. 1pm yesterday ?


Unfortunately this is business critical data so needs to be retrieved. To the best of my knowledge no recurring back up was scheduled on any of these sheets. I have logged a ticket with Smartsheet support but wanted to reach out to the community also.

Is there anything that can be done? :(

Thanks

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