Group (Reports)

Tec

Is anyone else having trouble with the group function in reports

Whenever I hit the group button the task bar containing 'sheets, filter, group etc' just disappears and i get no functionality at all.

Only way to recover is exit smart sheet and log back in again.

Thanks for any assistance

Andrée Starå

Hi @Tec

Strange!

I checked the status page, and there isn't any known reported issue at the moment.

Have you tried in another browser and/or in incognito/private mote to rule out the browser as the issue?

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Tec

Many thanks - yep a browser issue

Andrée Starå

Hi @Tec

Strange!

I checked the status page, and there isn't any known reported issue at the moment.

Have you tried in another browser and/or in incognito/private mote to rule out the browser as the issue?

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Tec

Many thanks - yep a browser issue

Andrée Starå

@Tec

You're more than welcome!

Let me know if you noticed specifically what was causing the error.

Tec

Not sure. I simply used a different browser and got full functionality.

thanks gain much appreciated

Setheny How

I had the exact same problem. Switch to Chrome.