Card View settings

Options

Hi

I am unable to amend the Card view options settings on my request tracker sheet. I have tried going to settings and ticking the options I want added, but these are not appearing in the Options list.

The sheet I am using is amended from the Customer request tracker sheet supplied for a Smartsheet tutorial. Please can I have suggestions?

Thanks,

Answers

  • Debbie Sawyer
    Debbie Sawyer ✭✭✭✭✭✭
    Options

    What permission level are you using to access the sheet?

  • Nagma Khan
    Options

    Hi Debbie,

    I am the owner of the sheet and working on All levels in card view.

    Thanks

  • Debbie Sawyer
    Debbie Sawyer ✭✭✭✭✭✭
    Options

    I think this is the sort of issue that one needs to see to understand fully - if you'd like a quick zoom so that you can explain and demonstrate the issue, I'd happily have a look at it with you?

    My email address is provided within my profile data.

    Kind regards

    Debbie

  • Nagma Khan
    Options

    Hi Debbie,

    Thanks for getting back to me and for the offer of help. I will try generating the sheet from scratch - shouldn't take too long and see if this will resolve the issue - it could be something to do with the tutorial sheet which I used as a template. Otherwise, I will get back to you.

    Thanks again and kind regards,

    Nagma