Hi,
We are a software development company that discovered smartsheet through one of our customers. They use smartsheet internally to manage part of a project we are collaborating on; therefore created us us users with their account in regards to the management of the project.
We have now purchased licenses to use smartsheet for other projects and customers; and now cannot add some of the users that are linked to the other project above as we getting the message that their e-mail cannot be linked to more than one account...Those resources; included myself need to be able to have access to our customer's smartsheet project through their external account and to our projects managed internally through our account.
How can we resolve this?
Thank you!
