Dynamic view and unlicensed users

We use dynamic view, and our customers have smartsheet accounts but still can't access dynamic view.
I allowed domains for outlook.live and yet customers using a hotmail and accessing dynamic view see a message saying: Dynamic View URL not found The view may have been deleted, or you no longer have access to the view.
Obviously is not true as their view is still there. What can i do to solve this?
Answers
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I hope you're well and safe!
You'll have to add all people or a specific business domain, like workbold.com
Make sense?
Would that work/help?
I hope that helps!
Be safe and have a fantastic week!
Best,
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
β Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi @Laura Tabellini
Hope you are fine, to add to the excellent idea that @AndrΓ©e StarΓ₯Β mentioned please check the following article it will help you Personalize Sharing and Control Collaboration with Dynamic View
bassam.khalil2009@gmail.com
βοΈ Are you satisfied with my answer to your question? Please help the Community by marking it as an ( Accepted Answer), and I will be grateful for your "Vote Up" or "Insightful"
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Hi and thank you both.
I did all that, and I also shared the view with a specific email address. It is not working. The customer can't see her project.
Am I the only one being increasingly frustrated with the problems dynamic view is creating for my team?
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