I am trying to setup connectivity between Smartsheets and Jira
I recently purchased the Jira integration tool. We have Jira on prem. I believe that we have done everything they told us to do to setup the connection but I am getting an error that I am entering an invalid address into smartsheets. Has anyone had this and figured out the problem? Any idea what I can check? I have not getting feedback from the implementation guy yet. Thanks
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Answers
Hi @aclay
I hope you're well and safe!
Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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SMARTSHEET PARTNER & CONSULTANT / EXPERT
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35
Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.
Here is the error I get.
I am told that the firewall and the Jira side of things are configured as required based on the documentation. The url that I was told to use is to a JIRA signon screen. Is that the correct URL or should it be one that points someplace else?