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Notification emails going to additional wrong people
Adnan
✭
I have a sheet with conditional check boxes based on who is selected in a dropdown list. Notifications are set for the relevant person to receive an email when the box is automatically checked. All entries are made by a web form.
Problem is that SS is sending the notification to additional people (from the drop down list) aswell as those that are supposed to get the notification email.
Have I done something wrong or is there a glitch that Im not aware of?
Thanks for your help.
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Comments
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Hello Adnan,
Please reach out to our Support team to troubleshoot this further: https://help.smartsheet.com/contact
They can take a look at your set up and work on a solution with you.
This discussion has been closed.
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