OMG _ HEEEELLLLLLLLP

Kelly S · 04/01/21

Why all of a sudden would my spreadsheet not reflect properly?

All my parent/child relationships are not showing - rows of information are blank. However when I export the file, the information is all there? example - parent row 10 displayed but not as a parent and child rows 11, 12, 13 are not showing - appear hidden but can't be unhidden??

How do I fix/repair this easily.

Andrée Starå · 04/01/21

Hi @Kelly S

I hope you're well and safe!

Strange!

Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Kelly Moore · 04/01/21

Hi @Kelly S

As you prepare a screenshot for Andrée, please check that you or another user hasn't saved the sheet with a filter on. You'll see this in your smartsheet menu ribbon, towards the left. It may just say FILTER if no filters have ever been created for your sheet.