Form submissions not showing up in grid view

Erin O'Leary

Hello!

I am using smartsheet forms for registration and when I open the sheet in grid view it is blank but it is saying that there are 51 form submissions and they are showing up in card view.

I am at a loss as to why it is not populating. I have never had this issue before.

Thank you,

Erin

Paul Newcome

Try scrolling all the way down. Form entries will populate the first UNUSED row in the sheet. So if there was data in rows 1 - 50 that you only removed from the cells, the entries will start on row 51. You would need to delete the actual rows themselves for the form to start populating up where it should be.

Erin O'Leary

Thanks Paul. I used an old sheet as a template so that might have been the issue. They are there, down at the bottom. Thank you!

Paul Newcome

Happy to help. 👍️

MichelleToni

Appreciated finding this old thread. I had the exact same thing occur and hadn't thought to scroll down. Thank you!