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04/16/21
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Why do I get this message every time I access a report for the first time since logging in??

My report already exists and I have to click on Get Started and then click out of the folder selection box to continue with my report.

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Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi @Penny Wilson

    I hope you're well and safe!

    Strange!

    It probably is because of the new design that was just released.

    If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

    I hope that helps!

    Be safe and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Accepted Answer

    I'll do that. Thanks!

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    @Penny Wilson

    Excellent!

    You're more than welcome!

    Let me know what you find out.

    Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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