Data Shuttle / Only works once with manual trigger
New Data Shuttle user here...
Background:
Pulling from an Excel file stored in my OneDrive. No automation at this time, triggering the upload manually as I test the approach.
Issue:
I can get the initial data pull to work just file. When I update the source data and manually trigger a second time I get a successful run response from Data Shuttle but no new rows are added. The new data has unique row identifiers so that should not be the issue.
Has anyone had a similar issue?
Thank you!
Best Answer
-
Hello @Dan Naugle ,
May you provide us a screenshot (please block out any sensitive data) of your workflow setup? I am unable to replicate the same issue. I created a test with an excel from my Onedrive to be used in the workflow. My sheet updated (not just the first time, but a second and third as well)when i updated the source (excel). The data added a new row as well as change existing data.
Cheers,
Krissia
Answers
-
Hello @Dan Naugle ,
May you provide us a screenshot (please block out any sensitive data) of your workflow setup? I am unable to replicate the same issue. I created a test with an excel from my Onedrive to be used in the workflow. My sheet updated (not just the first time, but a second and third as well)when i updated the source (excel). The data added a new row as well as change existing data.
Cheers,
Krissia
-
Thank you Krissia for your response.
I found an issue with the source file behavior that has been corrected.
Best regards,
Dan
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63.5K Get Help
- 402 Global Discussions
- 213 Industry Talk
- 450 Announcements
- 4.7K Ideas & Feature Requests
- 141 Brandfolder
- 135 Just for fun
- 56 Community Job Board
- 454 Show & Tell
- 31 Member Spotlight
- 1 SmartStories
- 296 Events
- 36 Webinars
- 7.3K Forum Archives