Unable to Edit DNS Records for Custom Email Domain
I am a system admin for my company's smartsheet account and I am trying to set up our Custom Email Domain. I have already verified our domain and turned on user auto provisioning. I sent our IT person the instructions on creating the DNS records, they confirmed they did this, but I am unable to verify our Custom Email Domain, and my guess is that the final DMARC record needs to be edited.
I am able to click Edit for Custom Email Domain, but am unable to type into the field where the record name is being held for any of the DNS records.
I have a ticket out to support, but has anyone else come across this and by chance knows how I can get handle this?
I really appreciate it!