Wrong Sub-Task Names Are Used on Notification

Each notification my team and I receive is labeled "Buyer's Order" changed. However, in reality, the task that changed is named something different, like "Placed Insurance". How can I modify so that proper sub-tasks names are used on the notification?
In addition, I would like to add the main task to the notification as well. The main task is the individual project that is being tracked using Tasks and Subtasks. How can I get the main task name included on the email notification?
Thanks!
Answers
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I hope you're well and safe!
Not sure I follow.
To add more information from the main tasks/subtasks, we'd probably need to add so-called helper columns.
Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some more screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.Β (share too,Β andree@workbold.com)
I hope that helps!
Be safe and have a fantastic week!
Best,
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
β Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi Andree,
I did send more details to your workbold email address. Looking forward to your reply when you have a moment. Thank you!
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