Publishing Dashboards from .gov version to Government SharePoint with controlled Web Browsers

I am using Smartsheet.Gov version where I am setting up Dashboards and Publishing them to a Government SharePoint Site. We are having an issue getting the charts to display on the dashboards on government approved browsers (IE and Chrome).

The charts render correctly when accessed directly in Smartsheet when using government approved browsers. When using non-government approved browsers and accessing the published content in SharePoint the charts render correctly. The unapproved browsers don't seem to have the same controls as approved browsers.

Has anyone experienced this and figured out how to get this resolved?

Answers

  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @dpetersen

    This sounds like it may be best looked in to by our Support team, as you'll be able to share private information that way (such as screen captures of your Dashboard in Smartsheet versus how it looks in one of the approved browsers). Please contact Support via this form.

    Thank you!

    Genevieve