Send automated alert from another user or group

John Renney

Is it possible to change an automated alert email to send from another user or group to that of the sheet/workspace owner?

I am the workspace owner and email messages are delivered to customers from me:

Can this be changed to a different user or group email account without moving the sheet to another workspace that is the required owner?

Thanks!

Andrée Starå

Hi @John Renney

I hope you're well and safe!

Unfortunately, as far as I know, it's not possible now, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

To clarify, It's the sheet Owner information that is used for the messages, so you could change the owner of the sheet to a generic account (message@domain.com) if you add it as a user in the account.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Andrée Starå

Hi @John Renney

I hope you're well and safe!

Unfortunately, as far as I know, it's not possible now, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

To clarify, It's the sheet Owner information that is used for the messages, so you could change the owner of the sheet to a generic account (message@domain.com) if you add it as a user in the account.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!