Send automated alert from another user or group
Is it possible to change an automated alert email to send from another user or group to that of the sheet/workspace owner?
I am the workspace owner and email messages are delivered to customers from me:
Can this be changed to a different user or group email account without moving the sheet to another workspace that is the required owner?
Thanks!
Best Answer
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Hi @John Renney
I hope you're well and safe!
Unfortunately, as far as I know, it's not possible now, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment.
To clarify, It's the sheet Owner information that is used for the messages, so you could change the owner of the sheet to a generic account ([email protected]) if you add it as a user in the account.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:[email protected] | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
Hi @John Renney
I hope you're well and safe!
Unfortunately, as far as I know, it's not possible now, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment.
To clarify, It's the sheet Owner information that is used for the messages, so you could change the owner of the sheet to a generic account ([email protected]) if you add it as a user in the account.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:[email protected] | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.