Invalid Workflow - All recipients have unsubscribed...

Amanda Merrigan

For the second time I've received an invalid workflow email and it indicates that I have unsubscribed from the workflow. The first time, I thought I might have accidentally clicked the unsubcribe link at the bottom of the email notification, but it happening for a second time on the same workflow (when it hasn't happened on any other workflow) seems like there is an issue. Anyone else having this problem? Is there something I can do to prevent this? I don't want to have to copy this workflow and re-establish it every week or two. Thanks!

*FYI - there is another condition path on this workflow and the other recipient is still valid, so it's just my account affected.

*Note that I also checked my notification settings and I'm subscribed to everything.

Andrée Starå

@Amanda Merrigan

Glad to hear it, and we're all good over here as well.

Strange!

I had a similar case yesterday, and we solved it by changing the setting (it wasn't enabled) and then resetting the Workflow to get it running again.

Also, try to make a copy of the Workflow to see if that works.

Andrée Starå

Hi @Amanda Merrigan

I hope you're well and safe!

Did you also ensure that you've checked the Sheet Change Notification Settings box to Include my changes in sheet notifications in your Personal Settings (circle/profile in the lower-left corner).

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Amanda Merrigan

Hi @Andrée Starå

All is good over here! Hope you and yours are keeping safe and healthy as well.

I double checked and yes, that box is checked.

Andrée Starå

@Amanda Merrigan

Glad to hear it, and we're all good over here as well.

Strange!

I had a similar case yesterday, and we solved it by changing the setting (it wasn't enabled) and then resetting the Workflow to get it running again.

Also, try to make a copy of the Workflow to see if that works.

Amanda Merrigan

I created a duplicate of the workflow last time it happened, and it worked for a few days and then stopped again. I created another duplicate today. I'll try creating one from scratch if it happens again.

Amanda Merrigan

Making a copy of the workflow seemed to solve it. Thanks @Andrée Starå

Andrée Starå

@Amanda Merrigan

Excellent!

You're more than welcome!