How am I misunderstanding the CSV formatting for importing contacts?

10/19/21
Accepted

The Manage Contacts in the My Smartsheet Contacts List article says that the csv should have three columns, First Name, Last Name, and Email Address, but then an example is provided with two columns - Name and Email Address.

Am I reading this wrong?


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Best Answer

  • Genevieve P.Genevieve P. admin
    Accepted Answer

    Hi @James Keuning

    Thank you for pointing this out! I've let our Help Content team know about this inconsistency and we'll work on updating our documentation.

    Follow the words versus the picture: the CSV should have three columns: First Name, Last Name, and Email Address.

    Cheers,

    Genevieve

Answers

  • Genevieve P.Genevieve P. admin
    Accepted Answer

    Hi @James Keuning

    Thank you for pointing this out! I've let our Help Content team know about this inconsistency and we'll work on updating our documentation.

    Follow the words versus the picture: the CSV should have three columns: First Name, Last Name, and Email Address.

    Cheers,

    Genevieve

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