WorkApps on older iPads/SmartSheet Mobile

Dennis Wierzbicki

Hello,

My company is looking to roll out WorkApps to a few dozen iPads in the field, but many of these are older, and can only run SmartSheet mobile 7.6. In 7.6 I can't find WorkApps. Is it there, and if so, where?

Thanks, Dennis.

Dennis Wierzbicki

I discovered I can reach the WorkApps by going to https://workapps.smartsheet.com, but that's a bit of a kludge.

Genevieve P.

Hi @Dennis Wierzbicki

That's a good question; I'm not sure what version of the Smartsheet App is needed in order to use WorkApps. My iOS has the Smartsheet App version 9.1.1 so 7.6 is a bit behind.

Looking on the App Store it says this for Compatibility:

iPhone - Requires iOS 13.0 or later.

iPad - Requires iPadOS 13.0 or later.

iPod touch - Requires iOS 13.0 or later.

If you're using devices older than this then I would recommend going directly to the Workapps URL, as you've noted in your comment.

Cheers,

Genevieve