References that were processing all disappeared

Can someone explain to me what happened here? I had 10 references processing this afternoon, I went to check it now a few hours later, and they are all gone, no trace of them! Not to mention it was taking forever for them to process to begin with.



  • Sheryl Roland
    Sheryl Roland ✭✭✭✭

    What do you mean by "references processing"? Can you share an example of your sheet?

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Melissa Munoz

    I hope you're well and safe!

    Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])

    I hope that helps!

    Be safe and have a fantastic weekend!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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  • johngraham78
    johngraham78 ✭✭
    edited 10/23/23

    @Melissa Munoz /@Andrée Starå , I just had this problem happen to me, twice today actually. I have 72 external references in my sheet to several other sheets. (RMB, Manage References, Sheet Reference Manager). Not long after creating them, 10 disappeared, so now I'm down to 62. I had 14 referencing a particular sheet, but 10 of those 14 are now gone. They just disappeared as if I never created them.

    I'm curious if anyone has ever seen this before? Any resolution?