Why is my Download Files link grayed out?

Answered - Pending Review

I am trying to download multiple files from a smartsheet into a zip file but when I go to click download files the link is grayed out and I cannot click on it. Any ideas why that would be? I own the sheet so it shouldnt be permissions based.



  • Andrée StaråAndrée Starå ✭✭✭✭✭
    edited 12/07/21

    Hi @Steve Krutsch

    I hope you're well and safe!

    There's an issue with AWS now, so it could be because of that. When did you first notice it?

    I hope that helps!

    Be safe and have a fantastic week!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • It's still not working. Can't figure it out. Had to download them one by one to meet a deadline

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