problem copying email into smartsheet

Pete Pono

up until Jan 26 I could open (from gmail) smartsheet and copy any email in my inbox and all of that specific email's attachments into a row of a smartsheet. However, it now gives me an error message for certain email that it thinks is spam. has anybody run into this problem and is there a solution? see screenshot of the error.

Screenshot 2022-01-28 143726.jpg

Andrée Starå

Hi @Pete Pono

I hope you're well and safe!

Strange!

If you haven't already, I recommend reaching out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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