Form Notifications showing as sent from me?

Hi there,

I noticed that when our employees fill out Smartsheet form, the notification I receive comes from "'<my name> via Smartsheet' via <team name>".

My form/sheet is stored in a team Workspace that my team members access.

So it's weird that all the notifications are showing my name on it. When it should just be the team's name? ("<team name> via Smartsheet').

Is there any way to remove my name from the From field and just keep my team name?

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @JPJPJP

    I hope you're well and safe!

    Unfortunately, it's not possible now, but it's an excellent idea!

    Please submit an Enhancement Request when you have a moment.

    Here's a possible workaround or workarounds

    • Change your name in Smartsheet
    • Add another general account in Smartsheet and use that

    Would any of those options work/help?

    I hope that helps!

    Be safe and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.