Form Notifications showing as sent from me?
Hi there,
I noticed that when our employees fill out Smartsheet form, the notification I receive comes from "'<my name> via Smartsheet' via <team name>".
My form/sheet is stored in a team Workspace that my team members access.
So it's weird that all the notifications are showing my name on it. When it should just be the team's name? ("<team name> via Smartsheet').
Is there any way to remove my name from the From field and just keep my team name?
Answers
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Hi @JPJPJP
I hope you're well and safe!
Unfortunately, it's not possible now, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment.
Here's a possible workaround or workarounds
- Change your name in Smartsheet
- Add another general account in Smartsheet and use that
Would any of those options work/help?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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