a. # of Promoters =COUNTIF([Likeliness to Refer]:[Likeliness to Refer], - this seems to be working
b. # Detractors =COUNTIF([Likeliness to Refer]:[Likeliness to Refer], <=6) - this seems to be working
c. # of Neutrals =COUNTIFS([Likeliness to Refer]:[Likeliness to Refer], =7, [Likeliness to Refer]:[Likeliness to Refer], =8) - THIS IS NOT WORKING - it is returning an incorrect count