Can a pro user share a sheet with a pro user from a different company?

Hi,

I've been trying to share a sheet with a consultant who is working for us, but despite the sheet saying that she is an editor, the sheet is view only.

If she shares a sheet with me I appear to be an editor but again the sheet is view only.

Any ideas anyone?

Thank you,

Mark

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Mark at IOG

    I hope you're well and safe!

    Unfortunately, it's not possible.

    Sheets owned by Pro Plan users can only be edited by licensed users within that account.

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Thanks. That's very annoying - you used to be able to do this a few years back.

    I will have to look around for another tool.


    Mark

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    @Mark at IOG

    Happy to help!

    It's still possible with the Business plan and higher. It's only limited to the Pro plan.

    Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.