Reports Not Able to Report - Timing Out
We have a delivery driver that is supposed to report when a shipment is complete by checking the check box in a column. He can not do his work because he keeps getting a " this is taking longer than expected" and "sorry we couldnt save" . it tries for over a minute, keeps spinning and we get this issue and it won't update. We cant hold our employees accountable if the platform does not work
Does anyone
have any insight? Thank y ou
Answers
-
Hi @BESP10
I hope you're well and safe!
- Which phone does the driver use?
- Have you tested on another one?
- If that doesn't make any difference, and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63.8K Get Help
- 406 Global Discussions
- 218 Industry Talk
- 457 Announcements
- 4.7K Ideas & Feature Requests
- 141 Brandfolder
- 136 Just for fun
- 57 Community Job Board
- 459 Show & Tell
- 31 Member Spotlight
- 1 SmartStories
- 297 Events
- 37 Webinars
- 7.3K Forum Archives