How do I set up a workflow to notify line managers of accepted tasks?
I have set up a task request form and sheet. There are several groups in my company who will be accepting these tasks to take on. I'm wondering if there is a way to set up a workflow that will notify the manager of the employee who accepted the task. My first guess is to set up a hidden column in the same sheet with a formula to populate the contact of associated managers and have that cell serve as the person to notify. I'm wondering if there is a more straight forward method? Thanks!
Answers
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Hi @Am4bes
I hope you're well and safe!
Yes, that's the way I would do it.
- Either on the same sheet
- Or in another so-called helper sheet using cross-sheet formulas
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Thank you @Andrée Starå! I set up a separate sheet containing employees in column 1 and managers in column 2. Both of the columns are formatted as contact lists. I set up an extra column in the original sheet that uses a VLOOKUP formula to grab the managers contact:
=VLOOKUP(Employee@row, {Line managers Range 1}, 2)
This isn't working how I would expect. Many of the cells are coming up with #NO MATCH or with the incorrect manager. Any thoughts?
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