Data Shuttle sign into Google Drive

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cgoodenough
cgoodenough ✭✭
edited 06/14/22 in Add Ons and Integrations

I am trying to point an existing Data Shuttle workflow to point to a different sheet on my Google Drive and I am getting an error when trying to log into Google Drive from the Data Shuttle editor. I get the following error message from Google


image.png


More detail:

I click the search icon and get the option to Sign In


image.png

When I click SIGN IN a blank window briefly pops up and disappears. If I try again this will happen 2 more times then I get the malformed request error message.


Anyone know what I'm doing wrong? The workflow I'm editing already points to a sheet on my Google Drive.


Thanks!

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Answers

  • Genevieve P.
    Genevieve P. Employee Admin
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    Hi @cgoodenough

    Do you have pop-up windows disabled in your Browser? DataShuttle needs to authenticate with your Google account, which it will do through a pop-up window. It sounds like your browser is immediately closing these pop-ups when Data Shuttle is trying to connect.

    I would check your browser to make sure you're not blocking this pop-up (or use a different browser that allows pop-ups).

    Let me know if this helped!

    Cheers,

    Genevieve

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