Automation

Amanda O

I have automation set up so that when a specific figure is changed in the project plan an alert is sent to a specific person.

For some reason that person is receiving 2 notifications for when the row is changed (as the trigger) and when the figure is changed.

Can I change it so that 1 only email is sent to the person?

Smartsheet User 99

Can you send a screenshot of what the automation looks like

Amanda O

Thank you

Smartsheet User 99

just a little clarification, scenario...if Annual Spend changes from let's say 2 to 10, then Amanda will get 2 separate notifications, 1 for Annual Spend has changed, and a 2nd notification saying a row has changed?

I set up an automation the way you have it set up, and I'm only getting one notification.

Original Data

Change Data

Notification

Amanda O

Unfortunately I am still getting 2 notifications - one headed with the name of the project name and one headed with "Annual Spend or Savings Forecast update"

Thanks

Smartsheet User 99

have you tried just breaking it up into 2 separate automation instead of putting in the "OR"

Amanda O

Hi

No I haven't, but that will still send 2 notifications won't it, which is what I am trying to avoid

Thanks