Resource Management - Locked Hours in a Deleted Leave Type

samstew_atlas

We were experimenting with Leave Types and then decided to delete them. There was some time left on one of the deleted Leave Types. It is now showing locked and that it can be removed by an Administrator. I am an Administrator, but I can't remove it.

I have tried recreating another Leave Type with the same name. I have tried creating approval for the employee and unlocking the time. Every

time entry will unlock expect for the time associated with the deleted leave type.

Is there a "back door" option to get to the entries and delete the time from the root database?

Genevieve P.

Hi @samstew_atlas

Please reach out to the Resource Management Support team with the details you've provided here. They'll need the name of the Leave Type so they can un-archive it for you, then you can delete the associated time before fully deleting the Leave Type again.

Here's the form to contact them: https://help.smartsheet.com/contact/resource-management

Thanks!

Genevieve