Attributes

jgneely72151 · 04/22/22

Hello Community!

Got a couple of questions.

I'm trying to set up an automation to send an automated message to the contact recipients on my sheet once the "assign" checkbox is checked. Is there a character limitation on the body of the message? Someone on my team indicated that the message is being cut off so I'm gathering that there must be but I was unable to confirm that in the help articles unless I was just searching the criteria incorrectly. We really can't afford to change the message so if there is a limit, any ideas on how we can send that message, maybe as an attachment?
For this same sheet, we also need to utilize the approval/decline automation for the recipients to acknowledge or decline the instruction they receive in the body of the automated email sent to them. Is there a way to change the words approval and decline to something else? I felt like I heard at a webinar some time ago that we could customize how that is viewed. Maybe, I'm making this up. 🤪 If not, no worries; I can improvise.

Any help is greatly appreciated!

Andrée Starå · 04/23/22

Hi @jgneely72151

I hope you're well and safe!

The limit is 2000 characters (including spaces)
Yes, see the below gif.

Did that work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Andrée Starå · 04/23/22