Has anyone used the Sync Columns from Docusign to Smartsheet?
When setting up a mapping in Document Generation, has anyone used the optional field to enable data syncing. You select the columns you want to sync. Then when your e-sign recipients update the matching DocuSign fields, your Smartsheet columns will update.
It is not working for me, I do have in a support ticket but wondered if there were any helpful tips or tricks to having it work properly. Or if others experienced issues and what actions resolved the issues.
Thanks for any help.