Strange copy paste issue
I'm having an issue with CTRL+C / CTRL+V but only in Smartsheet.
Basically, I can copy/paste anywhere on my system but recently Smartsheet has stopped taking the CTRL+V. If I restart the app, it'll take one or maybe two, but then it continues to paste a previously copied item. The strangest part is when I go to notepad or word, the same CTRL+V is pasting exactly what I copied while Smarsheet continues to paste something I copied and pasted in it previously.
It's not a hardware issue. I don't see this anywhere but Smartsheet search. Reboots don't help. Clearing the clipboard does nothing.
This is a massive slowdown and I now have other users telling me the same thing.
Thoughts?
Answers
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I have this same issue.
I have not reported it yet, but it's been at least 6 months since the first time I noticed this was happening.
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Hi @Burgh1jc & @itsnotbroken
I hope you're well and safe!
If you haven’t already, I recommend reaching out to the Smartsheet Support Team.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I and others in my organization have experienced the same issue.
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Same issue for me… copy and paste has been weirdly buggy for me with SmartSheet. I generally find that I have to command+c multiple times to get Smartsheet to copy something to the clipboard. I've never experienced this issue with another app/web app.
Has SmartSheet acknowledged this bug? Is there any reliable workaround?
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