CSV Export Error


Pulling a large data set from the Resource Management Analytics tab, but when in excel I get a time out data error in my sheet and no data (see below). Any thoughts on how to correct?


  • Genevieve P.

    Hi @Mark_SteinICF

    This error can appear when your report is too large and takes the server longer than the timeout to produce the CSV. There are a couple of potential solutions:

    1. Click "Request underlying data" instead of Export -> Underlying data as CSV. This option can generate large CSV files.
    2. Use filters to reduce the size of the data set and use the Export option again.



    Join us at Smartsheet ENGAGE 2024 🎉
    October 8 - 10, Seattle, WA | Register now